The standard allows IT service provider organizations to achieve conformance to a service management system which requires them to continually improve their delivery of IT services.
ISO/IEC 20000 was first released in 2005 and is now at the second edition 20000-1:2011 Service Management System (SMS) Standard.

The adoption of ISO 20000 has grown rapidly in the international arena for both internal and external IT service providers and it has become a competitive differentiator for delivery of IT services.

Following are some of the benefits :

  • Achieve international best practice standards of IT service management.
  • Develop IT services that are driven by and support business objectives.
  • Integrate people, processes and technology to support business goals.
  • Put in place controls to measure and maintain consistent levels of service.
  • ISO/IEC 2000 is compatible with ITIL to support continual improvement.
Please wait...
Are you
looking for
visibility ?
Are you
planning to
market size ?
Do you want
to implement
industry Best
Practices ?
Do you wish
to go from
National to
Global ?
  • Fill the Certification Intent Form and send it to us.

We will do a FREE GAP analysis of your organisation with respect to IEC 20000-1 :2011 Standard and give you a quote.

  • Get Trained and Finish the Documentation work.

Once you have agreed to our quotation, Our team will provide the required trainings to you and will complete the documentation work required for IEC 20000-1 :2011 certification.

  • Pre-assessment and Internal Audit.

We will then conduct a pre assessment audit to ensure that you organisation meets the desired certification requirements.

  • Final Audit by Certification body – Guaranteed Success !

We will provide assistance during final certification audit to ensure that your organisation achieves certification successfully !

  • Make Payment and Receive Certificate !

We are a quality conscious organisation and believe in Total Customer Satisfaction. So if you are 100% satisfied and happy with our service, Refer us to others.